Frequently Asked Questions

No. The COVID-19 is only available to medical professionals. 

Tests are all 99% accurate. Our cups are used by Doctors, hospitals and Health Professionals around the world. All of our cups are FDA approved & CLIA Waived.

Yes! Our cups and strips are all over the counter and will display the results to you within 5 minutes. You can take the test in the privacy of your own home. No special training is required. Simply collect a sample, wait 5 minutes and see the results.

Each cup displays the results of the test after 5 minutes. Simply look at the drug strips built into the cup. You will see a result for each drug family included in the test. Two lines is negative. One line at the top level and nothing below is positive for that drug. 

The shelf life of a cup is two years. Each cup is sealed in a plastic pouch which has an expiration date. Do not remove the cup from the plastic pouch until you are ready to use it. Also, cups must be stored between 39.2°F and 86°F / 4°C - 30°C

If you suspect someone is trying to beat a drug test, there are various ways to catch them. A first step is to have an observer when the sample i being collected. Any suspicious samples can be tested with Adulteration Strips which will detect when a sample has been altered chemically or diluted. Additionally, samples can be sent to a lab to be analyzed. Beating a drug test is a risky and difficult proposition.

Orders received by 3 PM ET go out the same day UPS Ground. Expedited shipping can be requested. Orders going to  the Southeast (FL, GA AL, LA) regularly arrive the next day via UPS.

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.